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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate most about our service/product?

Please select the option that best describes what you appreciate.
2

Rate your overall satisfaction with our service/product

Rate from 1 to 10, 1 being the lowest and 10 being the highest.
3

What bothers you the most about our service/product?

Please describe briefly what bothers you the most.
4

How likely are you to recommend our service/product to a friend or colleague?

Please select one option.
5

Rate the response time of our customer service team

Rate from 1 to 10, 1 being the slowest and 10 being the fastest.
6

What improvements would you like to see in our service/product?

Please describe any improvements you would like to see.
7

How satisfied are you with the delivery time of our product/service?

Please select one option.
8

Rate the user-friendliness of our service/product

Rate from 1 to 10, 1 being the least friendly and 10 being the most friendly.
9

How often do you use our service/product?

Please select the frequency of usage.
10

Is there anything else you would like to share with us?

Please provide any additional feedback or comments.