Customer satisfaction Lidl Bucharest, Romania.

Thank you for agreeing to take part in this survey measuring customer satisfaction at Lidl Bucharest, Romania. I am an International business student and this survey fulfills the purpose of a course assignment at Fontys Hogeschool. This survey should only take 4-6 minutes of your time to complete. Be assured that all answers you provide will be kept strictly confidential. Please answer the questions by marking one of the boxes for each question which corresponds with how you feel about the given statement.

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Lidl- Customer satisfaction

1

Have you done any grocery shopping and used the services of Lidl located in Bucharest, Romania in the previous six months?

Please read before continuing If your answer to the previous question is no, then please close the questionnaire. Thank you for your participation! If your answer to this question is yes, then please proceed to the next question.

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Customer satisfaction Lidl Bucharest, Romania.

Have you done any grocery shopping and used the services of Lidl located in Bucharest, Romania in the previous six months?

Product quality

Staff quality

Value and price

Store location

Overall Satisfaction

How many times per month do you visit Lidl?

Who do you most frequently purchase products from Lidl for? (Select multiple if needed)

Which of the following best describe your status?

What is your occupation? (Select multiple if needed)

Do you have any children?

What is your gender?

How old are you?

Do you have any additional remarks?