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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Rate our service/product out of 10.
3
What bothers you the most about our service/product?
Please enter the main issue that bothers you.
4
Which aspect of our service/product would you like to improve?
Please provide your feedback on the area of improvement.
5
How likely are you to recommend our service/product to others?
Rate your likelihood of recommendation on a scale of 1 to 10.
6
Which feature of our service/product do you find the most valuable?
Please select the most valuable feature in your opinion.
Ease of use
Performance
Design
Reliability
Functionality
7
How often do you use our service/product?
Indicate your usage frequency.
Daily
Weekly
Monthly
Occasionally
Never
8
What improvements would make you more satisfied with our service/product?
Please suggest improvements that would enhance your satisfaction.
9
How well does our service/product meet your needs?
Rate the alignment of our service/product with your needs out of 10.
10
What additional services/features would you like to see in our service/product?
Please share any additional services/features you wish for.
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