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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Choose one option that best reflects your opinion.
Quality
Customer service
Price
Convenience
2
How would you rate our service/product out of 10?
Rate our service/product from 1 to 10, where 1 is the lowest and 10 is the highest.
3
What bothers you about our service/product?
Please describe the issues you faced.
4
What improvements would you like to see in our service/product?
Share your ideas for enhancements.
5
How likely are you to recommend our service/product to others?
Rate your likelihood from 1 to 10, where 1 is least likely and 10 is most likely.
6
Which aspect of our service/product needs the most improvement?
Choose the area you think needs the most attention.
Communication
Product quality
Delivery time
After-sales support
7
How satisfied are you with our response to your concerns?
Rate your satisfaction from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
8
Would you like to see more variety in our product offerings?
Select your preference.
Yes
No
Maybe
9
In your opinion, what sets us apart from our competitors?
Share your insights on our unique selling points.
10
How often do you interact with our service/product?
Choose the frequency of your interactions.
Daily
Weekly
Monthly
Rarely
Submit