.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate the most.
Quality
Customer service
Price/value
Convenience
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction level using the star rating.
3
What bothers you the most about our service/product?
Please describe what bothers you the most in the text box below.
4
What additional features would you like to see in our service/product?
Please provide your suggestions in the text box below.
5
How likely are you to recommend our service/product to others?
Please select an option that indicates your likelihood of recommending us to others.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
What improvements would you suggest for our service/product?
Please provide your suggestions in the text box below.
7
How often do you use our service/product?
Please select the option that best describes how often you use our service/product.
Daily
Weekly
Monthly
Occasionally
Rarely
8
Which aspect of our service/product do you find most satisfying?
Please select the aspect that you find most satisfying.
Features
Performance
User interface
Reliability
Design
9
Do you have any suggestions for improving our customer service?
Please provide your suggestions in the text box below.
10
How well does our service/product meet your needs?
Please rate how well our service/product meets your needs on a scale of 1 to 5.
1 - Not at all
2 - Slightly
3 - Moderately
4 - Very well
5 - Extremely well
Submit