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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details about what bothers you.
4

What improvements would you like to see in our service/product?

Please provide suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale of 1 to 10.
6

Which feature of our service/product do you find most valuable?

Please select one option that you find most valuable.
7

How often do you use our service/product?

Please select the frequency of use that best applies to you.
8

What is the biggest challenge you face when using our service/product?

Please describe the biggest challenge you encounter.
9

Are there any additional features you would like to see in our service/product?

Please provide details of any additional features you would like.
10

Overall, how satisfied are you with our service/product?

Please rate your overall satisfaction on a scale of 1 to 10.