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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Customer Service
Price
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you.
4
What improvements would you like to see in our service/product?
Please provide suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Please rate your likelihood on a scale of 1 to 10.
6
Which feature of our service/product do you find most valuable?
Please select one option that you find most valuable.
Ease of Use
Performance
Design
Functionality
7
How often do you use our service/product?
Please select the frequency of use that best applies to you.
Daily
Weekly
Monthly
Rarely
8
What is the biggest challenge you face when using our service/product?
Please describe the biggest challenge you encounter.
9
Are there any additional features you would like to see in our service/product?
Please provide details of any additional features you would like.
10
Overall, how satisfied are you with our service/product?
Please rate your overall satisfaction on a scale of 1 to 10.
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