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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best represents your opinion.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how would you rate your overall satisfaction with our service/product?
Please rate from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
3
What bothers you the most about our service/product?
Please provide a brief description of what bothers you.
4
How likely are you to recommend our service/product to a friend or colleague?
Please select the option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
5
What feature would you like to see improved in our service/product?
Please provide your suggestion for improvement.
6
How satisfied are you with the customer service provided?
Please rate from 1 to 10, with 1 being very dissatisfied and 10 being very satisfied.
7
Have you experienced any technical issues with our service/product? If yes, please describe.
Describe any technical issues you have encountered.
8
Which aspect of our service/product do you find most valuable?
Choose the aspect that you find most valuable.
Reliability
Innovation
User-friendliness
Performance
9
What could we do to enhance your experience with our service/product?
Provide your suggestions for enhancing the experience.
10
Would you like to see more variety in our service/product offerings? If yes, please specify.
Provide your feedback on the variety of offerings.
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