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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate most about our service/product?

Select the option that best represents what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction from 1 (least satisfied) to 10 (most satisfied).
3

What bothers you the most about our service/product?

Describe what bothers you the most in detail.
4

How likely are you to recommend our service/product to others?

Select the option that best represents your likelihood to recommend.
5

What new feature would you like to see implemented in our service/product?

Describe the new feature you would like to see added.
6

How often do you use our service/product?

Select the option that best represents your frequency of use.
7

Would you consider our service/product an essential part of your life?

Select the option that best represents your view.
8

What aspect of our service/product do you think needs improvement?

Describe the aspect that you think needs improvement in detail.
9

How clear is the information provided about our service/product?

Rate the clarity of information provided from 1 (not clear) to 5 (very clear).
10

Would you say our service/product meets your expectations?

Select the option that best represents your view on meeting expectations.