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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Please select one option from the following.
Customer service
Product quality
Price competitiveness
Ease of use
2
How satisfied are you with our service/product?
Please rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you about our service/product?
Please provide your feedback in the text box below.
4
What improvements would you like to see in our service/product?
Please provide your suggestions in the text box below.
5
How likely are you to recommend our service/product to others?
Please select one option from the following.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
How often do you use our service/product?
Please select one option from the following.
Daily
Weekly
Monthly
Occasionally
Never
7
Are there any specific features you would like to see added to our service/product?
Please provide your suggestions in the text box below.
8
Do you find our service/product value for money?
Please select one option from the following.
Yes, definitely
Yes, to some extent
No, not really
9
How easy was it to find the information you were looking for on our website/product?
Please rate from 1 to 5, where 1 is very difficult and 5 is very easy.
10
Would you like to share any other feedback with us?
Please provide your feedback in the text box below.
Submit