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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select one option that best describes what you appreciate.
Quality
Price
Customer Service
Innovation
2
How would you rate your overall satisfaction with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide a brief explanation of what bothers you.
4
Which aspect would you like to see improved the most?
Please select one aspect that you would like to see improved.
Faster Delivery
More Product Options
Better Communication
Easier Returns
5
Do you find our service/product user-friendly?
Please select one option that best describes your experience.
Yes
No
Somewhat
6
What feature do you find the most useful in our service/product?
Please select the feature that you find most useful.
Ease of Use
Customization Options
24/7 Support
Performance
7
Would you recommend our service/product to others?
Please select one option that best describes your willingness to recommend.
Definitely Yes
Maybe
Not Sure
8
What is your preferred method of communication for feedback?
Please select your preferred method for providing feedback.
Email
Phone Call
Feedback Form
In-person Meeting
9
How often do you use our service/product?
Please select the frequency with which you use our service/product.
Daily
Weekly
Monthly
Rarely
10
Would you like to participate in future product/service testing?
Please select one option that best describes your interest in participating in testing.
Yes, I would like to participate
Maybe, depending on the time commitment
No, not interested
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