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Password Change Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
Do you know how to change your password?
Please select one option
Yes
No
2
Rate your confidence level in changing your password
Please rate on a scale of 1 to 10
3
Please describe why you are unable to change your password
Please provide a detailed response
4
Have you sought help for changing your password?
Please select one option
Yes
No
Not applicable
5
How often do you encounter password changing issues?
Please select one option
Frequently
Occasionally
Rarely
Never
6
Rate the user-friendliness of the password changing process
Please rate on a scale of 1 to 10
7
Please select the device you use to access password changing system
Please select all that apply
Desktop
Laptop
Mobile
Others
8
How important do you think it is to change your password regularly?
Please select one option
Very important
Somewhat important
Not very important
Not important at all
9
What additional help would you like to change your password?
Please provide your response
10
Overall, how satisfied are you with the password changing process?
Please rate on a scale of 1 to 10
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