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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Price
Customer service
Convenience
2
How would you rate our service/product?
Please rate our service/product on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you the most.
4
What improvements would you like to see in our service/product?
Please share any suggestions for improvement.
5
How satisfied are you with the delivery time?
Please rate the delivery time on a scale from 1 to 5.
6
Would you recommend our service/product to others?
Please select yes or no.
Yes
No
7
What do you like the most about our customer service?
Please select one option that best describes what you like.
Friendliness
Efficiency
Knowledge
Availability
8
How can we improve our customer support?
Please provide any suggestions for improving our customer support.
9
Rate the overall experience with our service/product
Please rate your overall experience with our service/product on a scale from 1 to 10.
10
What additional features would you like to see in our product?
Please share any ideas for new features or enhancements.
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