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STAR & COMET - CTS
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
This questionnaire will serve to evaluate the customer support issued by the Customer Technical Service / Laboratory department. Question 1. Please tell us your overall level of satisfaction with Customer Technical Service / LINDAL NORTH AMERICA
Select one or more answers
Excellent
Very Good
Good
Fair
Bad
2
Question 2. How would you describe our Technical Service?
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Excellent
Very Good
Good
Fair
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3
Question 3. How do you rate the support received from Technical Service?
Select one or more answers
Excellent
Very Good
Good
Fair
Bad
4
Question 4. In relation to the attention received from Technical Service, what is your level of satisfaction?
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Excellent
Very Good
Good
Fair
Bad
5
Question 5. How do you rate our New Project Development process?
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Excellent
Very Good
Good
Fair
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6
Question 6. How do you rate our delivery time regarding samples?
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Excellent
Very Good
Good
Fair
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7
Question 7. When you request technical information about our products, how do you rate the response time?
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Excellent
Very Good
Good
Fair
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8
Question 8. Related to the previous Question, How do you rate the reliability of the information provided?
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Excellent
Very Good
Good
Fair
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9
Question 9. What could you recommend to improve the level of service?
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