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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how would you rate your overall satisfaction with our service/product?
Rate your satisfaction on a scale of 1 to 10, with 1 being very dissatisfied and 10 being highly satisfied.
3
What bothers you the most about our service/product?
Please provide details on what bothers you the most.
4
How likely are you to recommend our service/product to others?
Please select the option that reflects your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What additional features or improvements would you like to see in our service/product?
Please provide your suggestions for improvements or additional features.
6
How satisfied are you with the customer service provided?
Rate your satisfaction with the customer service provided.
7
What is the main reason you chose our service/product?
Please select the main reason for choosing our service/product.
Recommendation
Price
Quality
Convenience
8
Is there anything we can do to improve your experience with us?
Please provide any suggestions for improving your experience.
9
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Rarely
Never
10
Overall, are you satisfied with our service/product?
Please provide your overall satisfaction level.
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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