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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option
Quality
Price
Customer service
Innovation
Convenience
2
Rate our service/product from 1 to 10
Rate with 1 being the lowest and 10 the highest
3
What bothers you about our service/product?
Provide your feedback in detail
4
How likely are you to recommend us to a friend or colleague?
Select one option
Highly likely
Likely
Neutral
Unlikely
Highly unlikely
5
What feature would you like to see improved or added?
Describe the feature briefly
6
How often do you use our service/product?
Select one option
Daily
Weekly
Monthly
Rarely
Never
7
Do you find our service/product easy to use?
Select one option
Very easy
Easy
Moderate
Difficult
Very difficult
8
What is the most important factor for you when choosing a service/product?
Select one option
Price
Quality
Customer service
Brand reputation
Features
9
Would you like to see more discounts/offers on our service/product?
Select one option
Yes, please
No, thank you
Maybe
10
Any additional comments or suggestions?
Feel free to share any other thoughts
Submit
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