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Customer Satisfaction in Food Delivery Industry Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied are you with the overall food delivery service?
Please select the option that best reflects your satisfaction level.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
2
Rate your satisfaction with the delivery speed.
Please rate the delivery speed on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
3
What improvements would you suggest for the food delivery service?
Please provide your suggestions on how the service can be improved.
4
How would you rate the accuracy of your order?
Please select the option that best reflects your opinion on the order accuracy.
Very Accurate
Accurate
Neutral
Inaccurate
Very Inaccurate
5
Did your food arrive hot and fresh?
Please select 'Yes' or 'No'.
Yes
No
6
Rate the customer service provided during the delivery process.
Please rate the customer service on a scale of 1 to 10, where 1 is the lowest and 10 is the highest.
7
How likely are you to order again from this food delivery service?
Please select the option that best represents your likelihood to reorder.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
8
Did the food delivered match your expectations?
Please select 'Yes' or 'No'.
Yes
No
9
How satisfied are you with the variety of food options available for delivery?
Please select the option that best describes your satisfaction level with the food options.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
10
Share any additional comments or feedback on your food delivery experience.
Please feel free to provide any additional comments or feedback that you may have.
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