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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select one option that best represents your opinion.
Quality
Customer service
Price
Convenience
2
How would you rate your overall satisfaction on a scale of 1 to 10?
Please rate your satisfaction by selecting the number of stars.
3
What bothers you the most about our service/product?
Please provide your feedback in the text box below.
4
Which aspect would you like to see improved the most?
Please provide your opinion in the text box below.
5
How likely are you to recommend our service/product to others?
Please select one option.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
What feature do you find most valuable in our service/product?
Please select one option that best describes your opinion.
Ease of use
Performance
Design
Functionality
7
What improvements would you like to see in our customer service?
Please provide your suggestions in the text box below.
8
Do you feel that our service/product is meeting your expectations?
Please select one option.
Yes
No
Somewhat
9
What could we do to better meet your needs?
Please share your thoughts in the text box below.
10
Would you like to share any additional feedback with us?
Please provide any other comments or suggestions in the text box below.
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