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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select the option that you appreciate the most.
Quality
Customer service
Price competitiveness
User experience
Innovation
2
How satisfied are you overall with our service/product?
Rate your satisfaction by choosing the number of stars.
3
What bothers you the most about our service/product?
Please describe what bothers you the most in detail.
4
What feature would you like to see improved in our service/product?
Please provide your suggestion for improvement.
5
How likely are you to recommend our service/product to a friend or colleague?
Please select a rating based on your likelihood to recommend.
Definitely will recommend
Probably will recommend
Not sure
Probably will not recommend
Definitely will not recommend
6
How easy was it to find information about our service/product?
Rate the ease of finding information by choosing the number of stars.
7
What do you think is the biggest strength of our service/product?
Please describe what you think is the biggest strength.
8
Do you think our service/product provides value for its price?
Please select your opinion on the value for price.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9
How likely are you to continue using our service/product in the future?
Please provide your likelihood to continue using our service/product.
Very likely
Likely
Not sure
Unlikely
Very unlikely
10
Is there anything else you would like to share with us about your experience with our service/product?
Please feel free to share any additional feedback or comments.
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