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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that you appreciate the most.
2

How satisfied are you overall with our service/product?

Rate your satisfaction by choosing the number of stars.
3

What bothers you the most about our service/product?

Please describe what bothers you the most in detail.
4

What feature would you like to see improved in our service/product?

Please provide your suggestion for improvement.
5

How likely are you to recommend our service/product to a friend or colleague?

Please select a rating based on your likelihood to recommend.
6

How easy was it to find information about our service/product?

Rate the ease of finding information by choosing the number of stars.
7

What do you think is the biggest strength of our service/product?

Please describe what you think is the biggest strength.
8

Do you think our service/product provides value for its price?

Please select your opinion on the value for price.
9

How likely are you to continue using our service/product in the future?

Please provide your likelihood to continue using our service/product.
10

Is there anything else you would like to share with us about your experience with our service/product?

Please feel free to share any additional feedback or comments.