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Customer Satisfaction Survey for Pizza Delivery
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How satisfied were you with the delivery time?
Please rate your satisfaction on a scale of 1 to 5.
2
Did the pizza arrive hot and fresh?
Please select one option.
Yes
No
I don't remember
3
Was the pizza delivered accurately based on your order?
Please select one option.
Yes
No
Partially
4
How would you rate the overall taste of the pizza?
Please rate your satisfaction on a scale of 1 to 10.
5
Were you satisfied with the customer service?
Please select one option.
Yes
No
Neutral
6
How likely are you to recommend our pizza delivery service to a friend?
Please rate your likelihood on a scale of 1 to 10.
7
Did you face any issues during the ordering process?
Please describe any issues you encountered.
8
How often do you order pizza for delivery in a month?
Please select one option.
Less than 1 time
1-2 times
3 or more times
9
What could we do to improve your pizza delivery experience?
Please provide your suggestions.
10
Would you like to receive promotional offers and discounts via email?
Please select one option.
Yes
No
Maybe
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