.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
shein
1

What do you appreciate the most about our service/product?

Select the option that best describes what you appreciate.
2

Rate your overall satisfaction with our service/product

Rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Describe the main issue that bothers you.
4

How likely are you to recommend our service/product to a friend or colleague?

Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.
5

What feature would you like to see improved in the service/product?

Describe the feature you would like to see improved.
6

How often do you use our service/product?

Select the option that best describes the frequency of use.
7

On a scale from 1 to 5, how easy is it to use our service/product?

Rate from 1 to 5, where 1 is very difficult and 5 is very easy.
8

What is the primary reason you chose our service/product?

Select the main reason for choosing our service/product.
9

How would you rate the value for money of our service/product?

Rate from 1 to 5, where 1 is very poor value and 5 is excellent value.
10

Is there any additional feedback you would like to provide?

Feel free to share any other thoughts or suggestions.