.

Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best represents what you appreciate.
2

How would you rate your overall satisfaction with our service/product?

Please provide a star rating out of 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you.
4

Which aspect would you like to see improved the most?

Please provide details about the aspect you would like to see improved.
5

Would you recommend our service/product to others?

Please select yes or no.
6

How easy was it to find the information you were looking for?

Please provide a star rating out of 10.
7

Do you find our service/product value for money?

Please select yes or no.
8

In which area do you think we excel the most?

Please provide details about the area where you think we excel the most.
9

How often do you use our service/product?

Please select the options based on your frequency of use.
10

What improvements would you like to see in the future?

Please provide details about the improvements you would like to see in the future.