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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details about the aspects that bother you.
4
What improvements would you like to see in our service/product?
Please share your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Please rate your likelihood on a scale from 1 to 10.
6
Which aspect of our service/product do you find the most valuable?
Please select the most valuable aspect.
Quality
Customer service
Price
Convenience
7
Are there any features you wish our service/product had?
Please describe the features you would like to see.
8
How often do you use our service/product?
Please select the frequency of usage.
Daily
Weekly
Monthly
Occasionally
9
What is your overall satisfaction level with our service/product?
Please rate your overall satisfaction on a scale from 1 to 10.
10
Would you like to receive updates and promotions from us?
Please indicate your preference.
Yes
No
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