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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best represents your opinion.
Quality
Customer service
Price
Innovation
2
How would you rate your overall satisfaction with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide details about what bothers you.
4
What improvements would you like to see in our service/product?
Please share your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Please select a rating based on your likelihood to recommend.
Very likely
Likely
Unlikely
Very unlikely
6
Which aspect of our service/product needs the most improvement?
Please select the area where you think improvement is most needed.
Communication
Delivery time
Product quality
After-sales support
7
How satisfied are you with the pricing of our service/product?
Please rate your satisfaction with the pricing.
8
Can you provide examples of exceptional service you received from us?
Please share any specific instances of outstanding service.
9
What is your preferred method of communication with us?
Please select your preferred communication method.
Email
Phone
Live chat
In-person meeting
10
On a scale of 1 to 5, how easy is it to use our service/product?
Please rate the ease of use on a scale of 1 to 5.
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