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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best represents your opinion.
2

How would you rate your overall satisfaction with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you.
4

What improvements would you like to see in our service/product?

Please share your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Please select a rating based on your likelihood to recommend.
6

Which aspect of our service/product needs the most improvement?

Please select the area where you think improvement is most needed.
7

How satisfied are you with the pricing of our service/product?

Please rate your satisfaction with the pricing.
8

Can you provide examples of exceptional service you received from us?

Please share any specific instances of outstanding service.
9

What is your preferred method of communication with us?

Please select your preferred communication method.
10

On a scale of 1 to 5, how easy is it to use our service/product?

Please rate the ease of use on a scale of 1 to 5.