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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best represents your opinion.
Quality
Price
Customer service
Variety of products/services
Other
2
On a scale from 1 to 10, how satisfied are you with our service/product?
Please rate our service/product using a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide a brief description of the issues you face.
4
How likely are you to recommend our service/product to others?
Please select one of the options provided.
Highly likely
Likely
Unlikely
Highly unlikely
5
Which aspect would you like to see improved in our service/product?
Please select the area you think needs improvement the most.
Product quality
Customer service
Delivery time
Website usability
Other
6
What new features would you like to see in our service/product?
Please provide your suggestions for new features.
7
How long have you been using our service/product?
Please select the approximate duration.
Less than 6 months
6 months - 1 year
1-2 years
More than 2 years
8
How often do you use our service/product?
Please select the frequency of use.
Daily
Weekly
Monthly
Occasionally
Rarely
9
What made you choose our service/product initially?
Please select the primary reason for choosing us.
Recommendation
Price
Quality
Convenience
Other
10
Is there anything else you would like to share with us?
Feel free to provide any additional feedback or comments.
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