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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Quality
Customer service
Price
Ease of use
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide a brief description of what bothers you.
4
What improvements would you like to see?
Please provide your suggestions for improvement.
5
How likely are you to recommend us to a friend or colleague?
Please rate your likelihood on a scale from 1 to 10.
6
How often do you use our service/product?
Please select one option that best describes your usage.
Daily
Weekly
Monthly
Rarely
7
How did you hear about our service/product?
Please select one option that best describes how you found out about us.
Online search
Social media
Word of mouth
Advertisement
8
What is your age group?
Please select the age group that you belong to.
Under 18
18-25
26-40
41-60
Over 60
9
How satisfied are you with the delivery of our service/product?
Please rate your satisfaction on a scale from 1 to 10.
10
Do you have any additional comments or feedback?
Please provide any additional comments or feedback that you may have.
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