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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best fits your opinion.
2

How do you rate our service/product overall?

Rate our service/product on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please provide a brief description of the issue.
4

How likely are you to recommend us to a friend?

Rate your likelihood on a scale of 1 to 5.
5

Which aspect of our service/product would you like to see improved?

Select the area you think needs improvement.
6

What is the primary reason you chose our service/product?

Please provide the main reason for choosing us.
7

How satisfied are you with our customer service?

Rate your satisfaction on a scale of 1 to 5.
8

Would you like to see any new features added to our service/product?

Provide suggestions for new features you would like to see.
9

How often do you use our service/product?

Select the frequency of use that best applies to you.
10

What is the one thing we could do to improve your experience?

Please provide a specific suggestion for improvement.