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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best fits your opinion.
Quality
Customer Service
Price
Convenience
2
How do you rate our service/product overall?
Rate our service/product on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please provide a brief description of the issue.
4
How likely are you to recommend us to a friend?
Rate your likelihood on a scale of 1 to 5.
5
Which aspect of our service/product would you like to see improved?
Select the area you think needs improvement.
Customer Support
Product Quality
Delivery Time
Website Experience
6
What is the primary reason you chose our service/product?
Please provide the main reason for choosing us.
7
How satisfied are you with our customer service?
Rate your satisfaction on a scale of 1 to 5.
8
Would you like to see any new features added to our service/product?
Provide suggestions for new features you would like to see.
9
How often do you use our service/product?
Select the frequency of use that best applies to you.
Daily
Weekly
Monthly
Occasionally
10
What is the one thing we could do to improve your experience?
Please provide a specific suggestion for improvement.
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