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Bank Customer Survey on Sanction Risks

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

Do you have knowledge about sanction risks?

This is a single choice question to evaluate the customer's awareness of sanction risks.
2

Rate your understanding of export control on a scale of 1 to 10.

This is a star rating question to gauge the customer's knowledge level on export control.
3

Please describe any measures you think are important to prevent sanction circumvention.

This is a text answer question to gather the customer's thoughts on preventing sanction circumvention.
4

Has the bank provided you with information on sanction regulations?

This is a single choice question to assess if the customer has received information on sanction regulations from the bank.
5

How often do you review the bank's sanction policies?

This is a single choice question to inquire about the frequency of the customer reviewing the bank's sanction policies.
6

Rate the effectiveness of the bank's controls against sanction circumvention on a scale of 1 to 10.

This is a star rating question to evaluate the customer's perception of the bank's controls against sanction circumvention.
7

In your opinion, what additional features should the bank include in its export control measures?

This is a text answer question to capture the customer's suggestions for enhancing the bank's export control measures.
8

Are you aware of the consequences of violating sanction regulations?

This is a single choice question to determine the customer's awareness of the consequences of violating sanction regulations.
9

How clear are the bank's communications regarding sanction risks?

This is a single choice question to assess the clarity of the bank's communications on sanction risks.
10

Please share your thoughts on the adequacy of the bank's training programs on sanction compliance.

This is a text answer question to gather feedback on the adequacy of the bank's training programs on sanction compliance.
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