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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Select the option that best represents your opinion.
Quality
Customer service
Price
Ease of use
2
How would you rate your overall satisfaction with our service/product?
Rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please provide a brief description of the issues you encounter.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for enhancements.
5
How likely are you to recommend our service/product to others?
Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.
6
Which aspect of our service/product needs the most improvement?
Select the option that you think requires the most attention.
Customer support
Product features
Billing process
Delivery time
7
Do you find our service/product value for money?
Make a selection based on your perception of the value provided versus the cost.
Yes
No
Not sure
8
How often do you use our service/product?
Indicate the frequency of your usage.
Daily
Weekly
Monthly
Rarely
9
What is your primary reason for choosing our service/product?
Select the main factor influencing your decision.
Quality
Price
Recommendation
Features
10
Would you like to share any additional feedback with us?
Feel free to provide any extra comments or suggestions.
Submit