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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option that you appreciate the most.
Quality
Customer Service
Price
Convenience
2
How satisfied are you with our service/product?
Please rate your satisfaction from 1 to 10 stars.
3
What bothers you the most about our service/product?
Please provide a brief description of what bothers you.
4
How likely are you to recommend us to a friend or colleague?
Please select one option.
Very Likely
Somewhat Likely
Not Likely
5
What feature would you like us to improve or add?
Please provide your suggestion.
6
How easy was it to find information about our service/product?
Please rate the ease of finding information from 1 to 10 stars.
7
Which aspect of our service/product do you find most valuable?
Please select one option that you find most valuable.
Quality
Customer Support
Innovation
User-Friendliness
8
What is the one thing you would change about our service/product?
Please provide a suggestion for improvement.
9
How often do you use our service/product?
Please select one option.
Daily
Weekly
Monthly
Rarely
10
Would you like to see more discounts/offers on our service/product?
Please select one option.
Yes
No
Maybe
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