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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate the most about our service/product?

Select one option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Describe what bothers you the most so we can improve.
4

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10.
5

Which feature do you think needs improvement?

Select the feature that you believe needs improvement the most.
6

What additional feature would you like to see in our service/product?

Share your idea for an additional feature that would enhance your experience.
7

How often do you use our service/product?

Select the frequency of your usage.
8

Do you find our service/product easy to use?

Share your opinion on the ease of use.
9

Would you like to see more promotions/offers for our service/product?

Share your interest in receiving more promotions/offers.
10

Any other feedback you would like to share?

Feel free to provide any additional feedback or comments.