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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Select one option that best describes what you appreciate.
Quality
Customer service
Price
Features
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Describe what bothers you the most so we can improve.
4
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10.
5
Which feature do you think needs improvement?
Select the feature that you believe needs improvement the most.
User interface
Performance
Reliability
Design
Compatibility
6
What additional feature would you like to see in our service/product?
Share your idea for an additional feature that would enhance your experience.
7
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Rarely
8
Do you find our service/product easy to use?
Share your opinion on the ease of use.
Yes, very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
9
Would you like to see more promotions/offers for our service/product?
Share your interest in receiving more promotions/offers.
Yes, definitely
Maybe
No, not interested
10
Any other feedback you would like to share?
Feel free to provide any additional feedback or comments.
Submit