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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select what you appreciate the most.
2

Rate your satisfaction with our service/product

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please describe what bothers you the most.
4

What improvements would you like to see in our service/product?

Please provide suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Please select your likelihood to recommend.
6

How often do you use our service/product?

Please select the frequency of usage.
7

Would you like to see more options/varieties in our service/product?

Please provide feedback on the variety of options.
8

How easy was it to find information about our service/product?

Rate the ease of finding information on a scale from 1 to 5.
9

Do you find our service/product user-friendly?

Please provide feedback on user-friendliness.
10

What is the most important factor for you when using our service/product?

Please select the most important factor for you.