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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best represents what you appreciate the most.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10, where 1 is extremely dissatisfied and 10 is extremely satisfied.
3

What bothers you the most about our service/product?

Please provide your feedback on what bothers you or needs improvement.
4

How likely are you to recommend our service/product to a friend or colleague?

Please select the option that best represents your likelihood to recommend us.
5

What features would you like to see improved in our service/product?

Please provide your suggestions for improvement.
6

How often do you use our service/product?

Please select the option that best describes your usage frequency.
7

Do you find our service/product easy to use?

Please select yes or no.
8

Would you like to see more variety in our service/product offerings?

Please select yes or no.
9

How responsive are we to your queries or concerns?

Please rate our responsiveness on a scale of 1 to 10, where 1 is not responsive at all and 10 is very responsive.
10

Is there anything else you would like to share with us?

Feel free to provide any additional feedback or comments.