.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Choose one option that best describes your appreciation.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Describe the aspect that bothers you the most.
4
How likely are you to recommend our service/product to others?
Select the option that best represents your likelihood of recommendation.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
What features would you like to see improved in our service/product?
List the features that you would like to see improved or added.
6
How often do you use our service/product?
Choose the option that best represents your frequency of use.
Daily
Weekly
Monthly
Occasionally
Rarely
7
What is your primary reason for choosing our service/product?
Select the main reason that influences your choice.
Quality
Price
Brand reputation
Features
Recommendation
8
Would you consider purchasing from us again in the future?
Indicate whether you would consider purchasing from us again.
Yes
No
Maybe
9
How did you first hear about our service/product?
Select the option that best describes how you first heard about us.
Online search
Social media
Word of mouth
Advertisements
Other
10
What can we do to better meet your needs?
Provide suggestions on how we can better meet your specific needs.
Submit
Create a survey