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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Choose one option that best describes your appreciation.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction level on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Describe the aspect that bothers you the most.
4

How likely are you to recommend our service/product to others?

Select the option that best represents your likelihood of recommendation.
5

What features would you like to see improved in our service/product?

List the features that you would like to see improved or added.
6

How often do you use our service/product?

Choose the option that best represents your frequency of use.
7

What is your primary reason for choosing our service/product?

Select the main reason that influences your choice.
8

Would you consider purchasing from us again in the future?

Indicate whether you would consider purchasing from us again.
9

How did you first hear about our service/product?

Select the option that best describes how you first heard about us.
10

What can we do to better meet your needs?

Provide suggestions on how we can better meet your specific needs.