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NPS Survey for SaaS Company

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How likely are you to recommend our SaaS to a friend or colleague?

Choose a rating from 0 to 10, where 0 is not likely at all and 10 is extremely likely.
2

What features do you like the most in our SaaS?

Please select all that apply.
3

What features would you like to see improved in our SaaS?

Please provide your suggestions.
4

How satisfied are you with the overall performance of our SaaS?

Choose a rating from 1 to 5, where 1 is very dissatisfied and 5 is very satisfied.
5

Which of the following best describes your role?

Choose the option that best fits your role.
6

How long have you been using our SaaS?

Select the option that represents the duration of your usage.
7

What made you choose our SaaS over competitors?

Please provide the reasons for choosing our SaaS.
8

How likely are you to renew your subscription with our SaaS?

Choose a rating from 1 to 10, where 1 is very unlikely and 10 is very likely.
9

Do you find the pricing of our SaaS competitive?

Choose 'Yes' if you find it competitive, and 'No' if you don't.
10

Would you be interested in participating in a case study about your experience with our SaaS?

Choose 'Yes' if interested, and 'No' if not.