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NPS Survey for SaaS Company
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How likely are you to recommend our SaaS to a friend or colleague?
Choose a rating from 0 to 10, where 0 is not likely at all and 10 is extremely likely.
2
What features do you like the most in our SaaS?
Please select all that apply.
Ease of Use
Customer Support
Performance
Price
3
What features would you like to see improved in our SaaS?
Please provide your suggestions.
4
How satisfied are you with the overall performance of our SaaS?
Choose a rating from 1 to 5, where 1 is very dissatisfied and 5 is very satisfied.
5
Which of the following best describes your role?
Choose the option that best fits your role.
Developer
Business Owner
Marketer
Designer
6
How long have you been using our SaaS?
Select the option that represents the duration of your usage.
Less than 3 months
3-6 months
6-12 months
More than 1 year
7
What made you choose our SaaS over competitors?
Please provide the reasons for choosing our SaaS.
8
How likely are you to renew your subscription with our SaaS?
Choose a rating from 1 to 10, where 1 is very unlikely and 10 is very likely.
9
Do you find the pricing of our SaaS competitive?
Choose 'Yes' if you find it competitive, and 'No' if you don't.
Yes
No
10
Would you be interested in participating in a case study about your experience with our SaaS?
Choose 'Yes' if interested, and 'No' if not.
Yes
No
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