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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

How satisfied are you with our service/product on a scale of 1 to 10?

Please rate your satisfaction from 1 (lowest) to 10 (highest).
3

What bothers you about our service/product?

Please provide details about what bothers you, so we can address it.
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Please select one option that best applies to your likelihood of recommending us.
6

Which aspect of our service/product do you think needs the most improvement?

Please select one aspect that you believe needs the most improvement.
7

How often do you use our service/product?

Please select one option that best describes the frequency of your usage.
8

What is the primary reason for choosing our service/product?

Please select the main reason that influenced your decision to choose us.
9

Would you like to see more variety in our product/service offerings?

Please select whether you would like to see more variety in our offerings.
10

Do you find our service/product easy to use/navigate?

Please select whether you find our service/product easy to use/navigate.