.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Please select one option that best describes what you appreciate.
Customer service
Product quality
Price competitiveness
Delivery speed
Other
2
How satisfied are you with our service/product on a scale of 1 to 10?
Please rate your satisfaction from 1 (lowest) to 10 (highest).
3
What bothers you about our service/product?
Please provide details about what bothers you, so we can address it.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements.
5
How likely are you to recommend our service/product to others?
Please select one option that best applies to your likelihood of recommending us.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Which aspect of our service/product do you think needs the most improvement?
Please select one aspect that you believe needs the most improvement.
Customer service
Product quality
Price competitiveness
Delivery speed
Other
7
How often do you use our service/product?
Please select one option that best describes the frequency of your usage.
Daily
Weekly
Monthly
Rarely
Never
8
What is the primary reason for choosing our service/product?
Please select the main reason that influenced your decision to choose us.
Quality
Price
Convenience
Reputation
Other
9
Would you like to see more variety in our product/service offerings?
Please select whether you would like to see more variety in our offerings.
Yes
No
Maybe
10
Do you find our service/product easy to use/navigate?
Please select whether you find our service/product easy to use/navigate.
Yes, very easy
Yes, somewhat easy
No, not very easy
No, not at all easy
Submit
Create a survey