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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Pesquisa de satisfação
1
What do you appreciate about our service/product?
Select what you appreciate the most.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction level.
3
What aspects of our service/product bother you?
Specify any concerns or issues.
4
What improvements would you like to see in our service/product?
Suggest areas for enhancement.
5
How likely are you to recommend our service/product to others?
Rate your likelihood to recommend.
6
Which of the following features do you use most frequently?
Select the most used feature.
Online ordering
Delivery services
Customer support
Product customization
Discounts/offers
7
How often do you interact with our customer support?
Indicate your frequency of interaction.
Daily
Weekly
Monthly
Rarely
Never
8
Would you like to see more variety in our product/service offerings?
Provide feedback on the variety of offerings.
Yes
No
Not sure
9
What is the main reason you chose our service/product?
Specify the primary reason for selection.
10
Are there any specific improvements you have noticed since your last interaction with us?
Share any improvements you have observed.
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