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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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KENZONYA
1

What do you appreciate the most about our service/product?

Select one option that best describes what you appreciate.
2

Please rate your overall satisfaction with our service/product

Rate your satisfaction on a scale of 1 to 10 (1 being the lowest and 10 being the highest).
3

What bothers you the most about our service/product?

Describe in detail what bothers you the most.
4

How likely are you to recommend our service/product to others?

Select one option that best describes how likely you are to recommend.
5

What features would you like to see improved in our service/product?

List down the features you would like to see improved.
6

How satisfied are you with the pricing of our service/product?

Select one option that best describes your satisfaction with pricing.
7

What additional services would you like to see offered by us?

Indicate any additional services you would like to see from us.
8

Are you satisfied with the response time of our customer service team?

Select one option that best describes your satisfaction with response time.
9

In which areas do you think we excel compared to our competitors?

Identify the areas where you think we outperform our competitors.
10

How can we enhance your overall experience with our service/product?

Provide suggestions on how we can enhance your experience.