Organizational culture and employee commitment in the ERP industry

Dear participant,

Thank you for taking the time to participate in this survey.

This survey is part of my master's thesis within the Strategic Management – Consultancy track at Tilburg University.

The aim of the research is to gain insights into various organizational aspects, including employee commitment and organizational culture.

Your participation is entirely voluntary, and your responses will be treated with complete anonymity. The data collected will be used solely for academic research purposes in the context of my master's program.

Completing the survey will take no more than 5-10 minutes.

Regards,

Maartje van Gerwen

m.m.i.vangerwen@tilburguniversity.edu

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Section 2:

In the next six questions, you will see four statements (labeled A, B, C, and D) describing organizational culture elements. For each question, please:

Distribute a total of 100 points across the four statements.

The more a statement resembles your organization, the more points you should assign to it.

You can assign any number of points to each option, as long as the total adds up to exactly 100.

Example:

If you feel that statement A is very similar to your organization, B and C are somewhat similar, and D is not similar at all, you might assign the points like this:

→ A: 55, B: 20, C: 20, D: 5

There are no right or wrong answers — please answer based on your own experience of the organization.

1. This question relates to the Dominant Characteristics of the organization.

Distribute a total of 100 points across the four statements.

Allocate 100 punten

A: The organization is a very personal place. It is like an extended family. People seem to share a lot of themselves

0

100

B: The organization is a dynamic and entrepreneurial place. People are willing to stick their necks out and take risks.

0

100

C: The organization is very results oriented. A major concern is with getting the job done. People are very competitive and achievement oriented.

0

100

D: The organization is a very controlled and structured place. Formal procedures generally govern what people do.

0

100

2. This question relates to the Organizational Leadership of the organization.

Distribute a total of 100 points across the four statements.

Allocate 100 punten

A: The leadership in the organization is generally considered to exemplify mentoring, facilitating, or nurturing

0

100

B: The leadership in the organization is generally considered to exemplify entrepreneurship, innovation, or risk taking.

0

100

C: The leadership in the organization is generally considered to exemplify a no-nonsense, aggressive, results-oriented focus.

0

100

D: The leadership in the organization is generally considered to exemplify coordinating, organizing, or smooth-running efficiency.

0

100

3. This question relates to the Management of Employees of the organization.

Distribute a total of 100 points across the four statements.

Allocate 100 punten

A: The management style in the organization is characterized by teamwork, consensus, and participation.

0

100

B: The management style in the organization is characterized by individual risk taking, innovation, freedom, and uniqueness.

0

100

C: The management style in the organization is characterized by hard-driving competitiveness, high demands, and achievement.

0

100

D: The management style in the organization is characterized by security of employment, conformity, predictability, and stability in relationships.

0

100

4. This question relates to the Organizational Glue of the organization.

Distribute a total of 100 points across the four statements

Allocate 100 punten

A: The glue that holds the organization together is loyalty and mutual trust. Commitment to this organization runs high.

0

100

B: The glue that holds the organization together is commitment to innovation and development. There is an emphasis on being on the cutting edge.

0

100

C: The glue that holds the organization together is the emphasis on achievement and goal accomplishment.

0

100

D: The glue that holds the organization together is formal rules and policies. Maintaining a smoothly running organization is important.

0

100

5. This question relates to the Strategic Emphases of the organization.

Distribute a total of 100 points across the four statements

Allocate 100 punten

A: The organization emphasizes human development. High trust, openness, and participation persist.

0

100

B: The organization emphasizes acquiring new resources and creating new challenges. Trying new things and prospecting for opportunities are valued.

0

100

C: The organization emphasizes competitive actions and achievement. Hitting stretch targets and winning in the marketplace are dominant.

0

100

D: The organization emphasizes permanence and stability. Efficiency, control, and smooth operations are important.

0

100

6: This question relates to the Criteria of Success of the organization.

Distribute a total of 100 points across the four statements.

Allocate 100 punten

A: The organization defines success on the basis of the development of human resources, teamwork, employee commitment, and concern for people.

0

100

B: The organization defines success on the basis of having unique or the newest products. It is a product leader and innovator.

0

100

C: The organization defines success on the basis of winning in the marketplace and outpacing the competition. Competitive market leadership is key.

0

100

D: The organization defines success on the basis of efficiency. Dependable delivery, smooth scheduling, and low-cost production are critical.

0

100

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Organizational culture and employee commitment in the ERP industry

What is your gender?

What is your birth date

What is your current role in the organization?

How long experience do you have in the ERP industry in years?

How long have you been working in your current organization?

1. This question relates to the Dominant Characteristics of the organization.

2. This question relates to the Organizational Leadership of the organization.

3. This question relates to the Management of Employees of the organization.

4. This question relates to the Organizational Glue of the organization.

5. This question relates to the Strategic Emphases of the organization.

6: This question relates to the Criteria of Success of the organization.

''I would be very happy to spend the rest of my career in this organization.''

''I really feel as if this organization’s problems are my own.''

''I do not feel like “part of the family” at my organization.''

''I do not feel “emotionally attached” to this organization.''

''This organization has a great deal of personal meaning for me''

''I do not feel a strong sense of belonging to my organization. ''

'It would be very hard for me to leave my organization right now, even if I wanted to.''

''Too much of my life would be disrupted if I decided I wanted to leave my organization right now.''

''Right now, staying with my organization is a matter of necessity as much as desire''

''I believe that I have too few options to consider leaving this organization.''

''One of the few negative consequences of leaving this organization would be the scarcity of available alternatives.''

''One of the major reasons I continue to work for this organization is that leaving would require considerable personal sacrifice; another organization may not match the overall benefits I have here.''

''I do not feel any obligation to remain with my current employer.''

''Even if it were to my advantage, I do not feel it would be right to leave my organization now.''

''I would feel guilty if I left my organization now''

''This organization deserves my loyalty.''

''I would not leave my organization right now because I have a sense of obligation to the people in it.''

''I owe a great deal to my organization.''

Do you have a managerial position?

''I personally want to see better performers get larger financial rewards.''

''I would probably work harder on my job performance if I thought I would then receive a cash reward or unscheduled pay increase.''

''All in all, I feel that the current performance appraisal process is effective.''

''I am not sure what standards have been used to evaluate my performance.''

''I have no control over the factors on which my performance is judged.''

''It is difficult to document the actual performance differences among managers and supervisors.''

''Overall, the current performance appraisal process helps me to improve my job performance.''