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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Describe what bothers you in the text box below.
4

What feature would you like to improve?

Provide your suggestion in the text box below.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale from 1 to 10.
6

Which aspect of our service/product needs the most improvement?

Select the option that best describes the aspect in need of improvement.
7

Share any additional comments or suggestions.

Feel free to provide any further feedback in the text box below.
8

How would you rate the overall experience with our service/product?

Rate your experience on a scale from 1 to 10.
9

Which of the following words would you use to describe our service/product?

Select all that apply.
10

How can we better meet your needs in the future?

Feel free to share your thoughts and suggestions in the text box below.