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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Select one option that best represents your opinion.
2

How would you rate our service/product?

Rate our service/product on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please describe the issue that bothers you the most.
4

What feature would you like to see improved in our service/product?

Describe the feature you would like to see improved.
5

How likely are you to recommend our service/product to others?

Select one option that best represents your likelihood to recommend.
6

Which aspect of our service/product do you find the most satisfying?

Select one option that best describes the satisfying aspect.
7

Would you like to see more variety in our product offerings?

Share your opinion on whether you would like more variety.
8

How responsive do you find our customer service team?

Rate the responsiveness of our customer service team on a scale of 1 to 10.
9

What is the main reason you continue to use our service/product?

Share the primary reason for your continued use of our service/product.
10

Do you find our service/product easy to use/manage?

Share your opinion on the ease of use/manageability of our service/product.