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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate most about our service/product?

Choose the option that best represents your opinion.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Describe the issue in detail.
4

What additional features would you like to see in our service/product?

List any specific features or improvements you would like us to consider.
5

How likely are you to recommend our service/product to others?

Choose a rating on a scale of 1 to 10, where 1 is very unlikely and 10 is very likely.
6

Which aspect of our service/product needs the most improvement?

Select the area where you think we need to focus on for improvement.
7

Are there any features you find confusing or difficult to use?

Describe any features that you find unclear or challenging to use.
8

How often do you use our service/product?

Indicate the frequency of your usage.
9

What is your preferred method of contacting customer support?

Choose your preferred communication method for seeking customer support.
10

Overall, how would you rate your experience with our service/product?

Rate your overall experience based on your interaction with our service/product.