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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Choose the option that best describes what you appreciate about our service/product.
Quality
Price
Customer Service
Variety
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level on a scale of 1 to 10, with 1 being the lowest and 10 being the highest.
3
What bothers you the most about our service/product?
Please describe what bothers you the most about our service/product.
4
Which aspect would you like to see improved in our service/product?
Please provide your suggestions on what you would like to see improved in our service/product.
5
How likely are you to recommend our service/product to a friend or colleague?
Please rate how likely you are to recommend our service/product on a scale of 1 to 5, with 1 being very unlikely and 5 being very likely.
1 - Very Unlikely
2 - Unlikely
3 - Neutral
4 - Likely
5 - Very Likely
6
What feature of our service/product do you find most beneficial?
Choose the option that best describes the feature you find most beneficial in our service/product.
Convenience
Innovation
Ease of Use
Performance
7
How often do you use our service/product?
Please select the option that best describes how frequently you use our service/product.
Daily
Weekly
Monthly
Occasionally
8
What improvements have you noticed in our service/product over time?
Please describe any improvements you have noticed in our service/product over time.
9
Do you find our service/product value for money?
Please select 'Yes' if you find our service/product value for money, and 'No' if you do not.
Yes
No
10
Is there any additional feedback you would like to provide about our service/product?
Please feel free to share any additional feedback or comments you have about our service/product.
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