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Customer Satisfaction Survey for Spotify Music App

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How satisfied are you with the overall user experience of the Spotify music app?

Please rate your satisfaction on a scale from 1 to 5.
2

Do you find the music recommendations provided by Spotify helpful?

Please select one option that best describes your opinion.
3

How often do you encounter technical issues while using the Spotify app?

Please provide a brief description of your experiences.
4

Are you satisfied with the variety of music genres available on Spotify?

Please select one option that best describes your opinion.
5

How likely are you to recommend Spotify to a friend or family member?

Please rate your likelihood on a scale from 1 to 10.
6

What is your favorite feature of the Spotify app?

Please share your thoughts in the text box below.
7

How satisfied are you with the sound quality of music playback on Spotify?

Please rate your satisfaction on a scale from 1 to 5.
8

Have you encountered any difficulties in creating or managing your playlists on Spotify?

Please select one option that best describes your experience.
9

Would you like to see more personalized playlists tailored to your music preferences on Spotify?

Please select one option that best describes your preference.
10

In your opinion, how does Spotify compare to other music streaming services you have used?

Please provide a brief comparison or feedback.