Quarterly Gallup Follow Up Survey

As a Supervisor, I believe our team excels at being available to each other whenever a judgment call is needed. Given the unique situations we encounter with international customers, it's understandable to sometimes be unsure of the right judgment call. However, I feel confident that our team is always ready to assist one another when these situations arise. Is there anything more I can do to ensure you have the opportunity to perform at your best every day, so this is a 5-Star rating next time?

For clarification, whenever Gallup mentions Supervisor or Manager, it is referring to Supervisor. Please know you can reach out to your Supervisor or Manager anytime. Do you feel comfortable doing so if the need arises? Is there anything more your Supervisor can do to ensure you have a trusting and open environment, so this is a 5-Star rating next time?

As your Supervisor, I am committed to providing flexibility for personal commitments and needs, helping you maintain a healthy work-life balance. Whenever someone feels overwhelmed, I strive to alleviate the burden and consistently remind you of your achievements. Is there anything additional I can do to help ease your concerns outside of working hours and ensure you have a trusting and open environment, so this is a 5-Star rating next time?

This response is unclear. Are you referring to monthly check-ins and suggesting we move them to weekly instead? Or is this about our daily chat activity, and do we need to scale it back? Please elaborate so I can adjust to better fit your needs in regard to a more positive engagement.