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CSR

Hello, please take a few minutes of your time to complete the following questionnaire.


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1

Age:

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2

Gender

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3

Country of origin

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4

Do you have a bank account?

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5

How often do you use banking services?

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6

How many bank accounts do you actively use?

Select one or more answers
7

Which bank do you consider to be your main bank (i.e. the bank you use most often for your financial transactions)?

8

To what extent does social responsibility and reducing your carbon footprint influence your decisions to use it as your main bank?

Use numbers only: 1 = not at all influential, 5 = very influential
9

Are you familiar with the term Corporate Social Responsibility (CSR)?

Select one answer
10

How important is CSR to you in your choice of bank?

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11

Which aspects of CSR are most important to you?

Select up to 3
12

Do you believe that your bank communicates its CSR activities sufficiently?

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13

How would you rate your bank's CSR performance?

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14

Have you ever encountered CSR messages or communications from your bank?

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15

Which CSR initiatives of your bank have you seen or benefited from

Tick all that apply
16

Would you consider investing a regular monthly amount in sustainable bonds? If so, by what amount?

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17

What have you found interesting, what has the bank created or supported in terms of Corporate Social Responsibility (CSR)?

Open question
18

Do you think the introduction of green payment cards contributes to a positive perception of the bank as a socially responsible institution?

Select one answer
19

Which type of product financed by your bank would you choose with regard to reducing your carbon footprint?

Select one or more answers
20

How important is it for you that the bank offers products aimed at reducing its carbon footprint? Would you like to be able to track your personal carbon footprint through the bank's app?

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21

Would you consider changing your bank based on its approach to CSR and carbon footprint?

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22

If you have experience with banking in the Czech Republic and Switzerland, how would you compare the CSR efforts of banks in these two countries?

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23

What improvements would you like to see in your bank's CSR initiatives?

Open-ended question
24

Do you have any other comments or suggestions regarding CSR in banking?

Open text
25

Do you agree to the anonymous use of your answers for academic research?

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Thank you for your participation in this survey.

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