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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option.
Quality
Customer service
Value for money
Innovation
Convenience
Answer
Answer
Answer
Other (please specify)
2
Rate your overall satisfaction with our service/product
Please rate on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please enter your answer below.
4
Which aspect would you like to see improved the most?
Please select one option.
Product quality
Customer service
Price
Delivery time
Website usability
5
How likely are you to recommend our service/product to a friend or colleague?
Please rate on a scale from 1 to 10.
6
What feature do you think is missing from our service/product?
Please enter your answer below.
7
Which of the following would make you more satisfied with our service/product?
Please select any that apply.
More product variety
Faster response time
Improved packaging
Better loyalty rewards
Extended warranty
8
How well do we meet your expectations?
Please rate on a scale from 1 to 10.
9
What is the primary reason you chose our service/product?
Please enter your answer below.
10
How often do you use our service/product?
Please select one option.
Daily
Weekly
Monthly
Occasionally
Rarely
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