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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide details on what bothers you.
4
What is one thing you would like to improve about our service/product?
Please provide a suggestion for improvement.
5
How likely are you to recommend our service/product to others?
Please select a rating based on your likelihood to recommend.
Very likely
Likely
Not sure
Unlikely
6
Which aspect of our service/product do you find most valuable?
Please select the most valuable aspect.
Convenience
Performance
Design
Features
7
Would you like to see any new features added to our service/product?
Please provide details on any additional features you would like to see.
8
How often do you use our service/product?
Please select the frequency of use.
Daily
Weekly
Monthly
Rarely
9
Do you find our service/product easy to use?
Please provide feedback on the usability of our service/product.
Yes, very easy
Somewhat easy
Not very easy
Difficult
10
Overall, how satisfied are you with our customer service?
Please rate your overall satisfaction with our customer service.
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