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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select one option
Quality
Customer Service
Price
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate our service/product from 1 to 10
3
What bothers you the most about our service/product?
Please provide your feedback
4
What improvements would you like to see in our service/product?
Please provide your suggestions
5
How likely are you to recommend our service/product to others?
Please select one option
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Do you find our service/product easy to use?
Please select one option
Yes
No
Not sure
7
Which feature do you think needs improvement the most?
Please provide your feedback
8
How responsive are we to your inquiries or issues?
Please select one option
Very responsive
Responsive
Neutral
Not very responsive
Not responsive at all
9
Are you satisfied with the variety of options available?
Please select one option
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
10
Overall, how would you rate our service/product?
Please rate our service/product
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