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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select the feature that you appreciate the most.
Quality
Customer Service
Price
Convenience
2
Rate your overall satisfaction
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Describe the issue that bothers you the most.
4
Which aspect would you like to see improvement in?
Select the area where you would like to see improvement.
Product Quality
Delivery Time
Website Navigation
Communication
5
How likely are you to recommend us to a friend or colleague?
Rate your likelihood on a scale of 1 to 10, with 10 being most likely.
6
Are there any specific features you would like us to add?
Share any specific features you would like to see in our service/product.
7
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Rarely
8
Rate the ease of use of our service/product
Rate the ease of use on a scale of 1 to 10, with 10 being very easy.
9
What is the most important factor for you when choosing our service/product?
Select the factor that influences your decision the most.
Price
Quality
Customer Service
Brand Reputation
10
Any additional comments or suggestions?
Feel free to share any additional comments or suggestions with us.
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