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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best represents your opinion.
Quality
Customer service
Convenience
Price
Other
2
How would you rate our service/product?
Please rate our service/product based on the following scale:
3
What bothers you the most about our service/product?
Please describe what bothers you about our service/product.
4
Which aspect would you like us to improve?
Please provide your suggestions for improvement.
5
How likely are you to recommend us to a friend or colleague?
Please select the option that best represents your likelihood to recommend us.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction with our service/product on a scale from 1 to 10.
7
What is the main reason you choose our service/product over competitors?
Please provide the main reason for choosing our service/product over competitors.
8
How often do you use our service/product?
Please select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
9
Do you find our service/product easy to use?
Please indicate if you find our service/product easy to use or not.
Yes
No
10
Any other comments or suggestions?
Please feel free to provide any additional comments or suggestions.
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